Reputation Management TOS:1
These Terms and Conditions together with the above Engagement Letter and any Statement of Work (collectively the “Agreement”) relating to the Services that may be entered into by the parties contain the general terms and conditions pursuant to which Reputation-Guards.com will provide certain Services to the Client.
License and Ownership. Client hereby grants to Reputation-Guards.com and its authorized personnel a worldwide, royalty-free, fully-paid, non-exclusive, transferable (in connection with an assignment of the Agreement), sublicensable (as necessary to perform the Services) license to use, reproduce, publicly perform, publicly display, publish, distribute, create derivative works of, and otherwise exploit any intellectual property, including content, trademarks, logos, photos, videos, advertisements, information, and other materials provided or identified by Client to Reputation-Guards.com under this Agreement (the “Client Materials”) as necessary for Reputation-Guards.com to perform the Services in this Agreement.
The Parties acknowledge and agree that Client will own all right, title, and interest in and to any Client Materials, content, or other works of authorship created by or on behalf of Reputation-Guards.com and used in connection with the Services provided under this Agreement. The Company will turn over to the Client all digital assets; content, online profiles, and websites created, in addition to any applicable administrative logins and passwords associated with said digital assets at the end of this Agreement. Client authorizes Reputation-Guards.com to create and use Client Materials, title, and Trademarks solely for the purpose of this Agreement.
Warranties. Client represents and warrants that all information provided to Reputation-Guards.com is accurate and truthful, that Client has the right to enter into this Agreement, that the execution and performance of this Agreement does not violate any other contract or obligation to which Client is a party or is otherwise bound, and that the Client Materials do not infringe upon the intellectual property rights, including any copyrights, trademarks, trade secrets, right of privacy, or right of publicity, of any person.
Term and Termination. Unless earlier terminated, the Effective Date of this Agreement will be the date that Reputation-Guards.com receives a fully executed, unaltered, signed copy of this Agreement and the initial payment for the Services described in the Engagement Letter. The Term of this Agreement will be as indicated in the Engagement Letter, unless otherwise stated.
Client has the right to terminate this Agreement by giving at least 10 business days’ notice in writing to the Company. The Effective Date of Termination will be the 10th business day after notice of termination has been provided. Company has the right to terminate this Agreement, for any reason, effective immediately, by providing written notice to Client.
Either party may terminate this Agreement by written notice to the other at any time if that other party:
commits a breach of this Agreement and, in the case of a breach capable of remedy, the party fails to remedy the breach within 14 business days of being required to do so in writing; or
becomes insolvent, or has a liquidator, receiver, manager or administrative receiver appointed.
Client will not be responsible for any amounts or fees which accrue after the Effective Date of Termination, but will promptly pay Reputation-Guards.com for all fees accrued and all expenses incurred prior to the Effective Date of Termination. Client’s obligation to pay the fees and expenses described in this Agreement and the following provisions shall survive termination of this Agreement: Sections titled License and Ownership, Warranties, Term and Termination, Disclaimer of Warranties; No Guarantee, Limitation of Liability, Indemnity, Arbitration, Assignment, and General Provisions.
Disclaimer of Warranties; No Guarantee. Reputation-Guards.com does not guarantee any results for the Services, including that the Welcome Content will be displayed above the Unwelcome Content. The Services provided under this Agreement are dependent in part on actions by third parties and Reputation-Guards.com cannot control or predict how third parties might act, therefore Reputation-Guards.com is not responsible for any actions or omissions of any third party. CLIENT ACKNOWLEDGES AND AGREES THAT THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OR GUARANTEE OF ANY KIND. Reputation-Guards.com DOES NOT PROVIDE ANY WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICES, OR THE SUCCESS OR RESULTS OF THE SERVICES INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. CLIENT ACKNOWLEDGES THAT IT HAS RELIED ON NO WARRANTIES IN ENTERING INTO THIS AGREEMENT.
Limitation of Liability. IN NO EVENT WILL Reputation-Guards.com BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, EXEMPLARY, SPECIAL OR INCIDENTAL DAMAGES, INCLUDING ANY LOST DATA AND LOST PROFITS, ARISING FROM OR RELATING TO THIS AGREEMENT, INCLUDING ANY SERVICES PERFORMED UNDER THIS AGREEMENT AND ANY CONTENT CREATED BY OR OPTIMIZATION PERFORMED BY Reputation-Guards.com. Reputation-Guards.com’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THIS AGREEMENT INCLUDING ANY SERVICES PERFORMED UNDER THIS AGREEMENT AND ANY CONTENT CREATED BY OR OPTIMIZATION PERFORMED BY Reputation-Guards.com (OTHER THAN FOR PAYMENT OF ANY OTHER AMOUNTS OWED UNDER THIS AGREEMENT), WHETHER IN CONTRACT OR TORT OR OTHERWISE, WILL NOT EXCEED THE AMOUNT OF FEES PAID TO Reputation-Guards.com BY CLIENT UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE LIABILITY. Client acknowledges that the fees set forth in this Agreement reflect the allocation of risk set forth in this Agreement and that Reputation-Guards.com would not enter into this Agreement without these limitations on its liability.
Indemnity. Client agrees to defend, indemnify, and hold Reputation-Guards.com harmless from and against any and all damages, losses, liabilities, and costs brought or alleged by third parties relating to or arising from the Services performed under this Agreement. Client agrees to indemnify and hold Reputation-Guards.com harmless from and to promptly reimburse Reputation-Guards.com for all costs and expenses, including storage costs and personnel time, relating to requests or requirements from Client or a third party for Reputation-Guards.com to provide, maintain, preserve, collect, or otherwise process any information, data, or materials relating to the Services performed by Reputation-Guards.com for Client.
REFUND POLICY STATEMENT
All sales of Reputation-Guards.com Services are final. No refunds shall be given by Reputation-Guards.com, or any other party, for any amounts paid for Services, including, without limitation, any service charges or fees. Further, the Client acknowledges and accepts the risk that Reputation-Guards.com may not succeed in suppressing all internet content about the Client. No refunds shall be given by Reputation-Guards.com for any reason.
Content Approval. All factual content will be approved by Client first before dissemination by Reputation-Guards.com. Upon Reputation-Guards.com providing to Client any materials that Reputation-Guards.com intends to publish on the internet in furtherance of Client’s Campaign, Client shall reply and finalize approval to be released to Reputation-Guards.com within five (5) days starting from the day the Reputation-Guards.com sends any round of content with a written notice via electronic communication (email, facsimile) if the proposed materials require amendments, additions, or deletions prior to publication. If Reputation-Guards.com is unable to publish the proposed materials due to Client’s failure to approve or reject and finalize the proposed materials, the Services will become interrupted, leading to unforeseen delays.
Assignment. Client may not assign or transfer, by operation of law or otherwise, any of its rights or delegate any of its duties under this Agreement to any third party without Reputation-Guards.com’s prior written consent except pursuant to a transfer of all or substantially all of Client’s business and assets, whether by merger, sale of assets, sale of stock, or otherwise. Reputation-Guards.com may assign this Agreement without Client’s consent. Any attempted assignment or transfer in violation of the foregoing will be void.
General Provisions. All notices, consents and approvals under this Agreement must be delivered in writing by courier, by electronic facsimile, or by certified or registered mail (postage prepaid and return receipt requested) and will be effective upon receipt. All waivers must be in writing. Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any provision of this Agreement is unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. Without limiting the generality of the foregoing, Client agrees that the Limitation of Liability will remain in effect notwithstanding the unenforceability of any provision in Disclaimer of Warranty; No Guarantee. Client will not be entitled to specific performance of this Agreement for any reason. This Agreement will be governed by the laws of the State of Colorado without reference to any conflict of laws principles that would require the application of the laws of any other jurisdiction and both parties irrevocably submit to the jurisdiction and venue of federal and state courts in the State of Colorado.
This Agreement may be executed in counterparts, each of which will be considered an original, but all of which together will constitute the same instrument. Client’s relationship to Reputation-Guards.com is that of an independent contractor, and neither party is an agent or partner of the other. Client will not have, and will not represent to any third party, that it has any authority to act on behalf of Reputation-Guards.com. Any delay in the performance of any duties or obligations of Reputation-Guards.com will not be considered a breach of this Agreement if such delay is caused by a labor dispute, internet outage, fire, earthquake, flood, or any other event beyond the control of Reputation-Guards.com, provided that such party uses reasonable efforts, under the circumstances, to notify the other party of the circumstances causing the delay and to resume performance as soon as possible. This Agreement constitutes the entire agreement between the Parties regarding the subject hereof and supersedes all prior or contemporaneous agreements, understandings, and communication, whether written or oral. This Agreement may be amended only by a written document signed by both Parties.
Governing Law. This Agreement is governed by the internal laws of the State of Colorado, without regard to any conflicts of laws principles. Each Party to this Agreement agrees that any litigation arising directly or indirectly out of, or in any way relating to this Agreement shall submit exclusively and irrevocably to the jurisdiction and venue of federal and state courts in the State of Colorado.
End of Reputation Management TOS:
Removal Service TOS:
This transaction is solely for the removal of the Requested URL(s) as defined. We guarantee to have the Requested URL(s) removed from the hosting website(s). Each Universal Resource Locator (URL) is unique, if one record appears on multiple websites, each instance, or separate URL will be an additional charge. Our service does not remove any information, records, URLs, websites, etc. that are not listed above. Our guarantee is to have the Requested URL(s) removed within 30 business days and the dead link(s) de-indexed from Google within 30 days. Once removed it can take Google anywhere from 48 hours up to several weeks or more to recognize a URL is dead and remove it from their results. We offer no refunds or service cancellations. Our service only removes existing records, we are not able to prevent future records or offer removal of items that do not exist currently on the Internet. If you have any questions about our services, please contact us.
End of Removal Services TOS
Mugshot Removal TOS:
This transaction is solely for the removal of the Requested URL(s) as defined. We guarantee to have the Requested URL(s) removed from the hosting website(s). Each Universal Resource Locator (URL) is unique, if one record appears on multiple websites, each instance, or separate URL will be an additional charge. Our service does not remove any information, records, URLs, websites, etc. that are not listed above. Our guarantee is to have the Requested URL(s) removed within 5-7 business days and the dead link(s) de-indexed from Google within 30 days. Once removed it can take Google anywhere from 48 hours up to several weeks or more to recognize a URL is dead and remove it from their results. We offer no refunds or service cancellations. Our service only removes existing records, we are not able to prevent future records or offer removal of items that do not exist currently on the Internet. If you have any questions about our services, please contact us.
End of Mugshot Removal TOS1